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Author SHA1 Message Date
0d2de22f86 Opta 2025-05-08 13:32:10 -04:00
58fb32d4f2 Rearrange Astronofty/Kanban 2025-04-28 10:44:37 -04:00
3 changed files with 45 additions and 46 deletions

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@@ -12,6 +12,19 @@ title="Cloud/Software Engineer Intern" languages="Kubernetes, GoLang, Jenkins" d
user-reported issues with CI/CD pipelines and Kubernetes
environments, resulting in a **40% faster average response
time**.
- **Authored clear, user-friendly documentation** that
translated complex technical processes into
step-by-step guides, **accelerating onboarding by
50%** and enabling non-technical stakeholders to
self-serve.
- **Demonstrated leadership and collaboration** by actively
contributing to **Agile** sprint planning in a 12-member team,
driving improvement in sprint velocity through
optimized task delegation and idea generation.
- **Collaborated with QA and DevOps teams** to document
root causes of startup failures in legacy systems,
implementing dynamic probes that **cut production
launch issues by 50%**.
- **Diagnosed and resolved 80% of configuration
errors** in Kubernetes deployments by automating data
fetching and validation, **reducing system downtime
@@ -25,15 +38,15 @@ title="Cloud/Software Engineer Intern" languages="Kubernetes, GoLang, Jenkins" d
through dynamic probe defaults and created knowledge
base articles enabling Tier 1 support to resolve most
probe issues independently.
- **Authored clear, user-friendly documentation** that
translated complex technical processes into
step-by-step guides, **accelerating onboarding by
50%** and enabling non-technical stakeholders to
self-serve.
- **Collaborated with QA and DevOps teams** to document
root causes of startup failures in legacy systems,
implementing dynamic probes that **cut production
launch issues by 50%**.
{{% /resume/section %}}<!--- }}} -->
{{% resume/section skills %}}<!--- {{{ -->
- **Data Entry**: 120 WPM, Microsoft 365 (Office/Excel)
- **Customer Support**: Tier 1/2 Troubleshooting, Cross-team Collaboration,
Communication, Documentation
- **Programming**: Python, Go, JavaScript, TypeScript, AWS, PostgreSQL, Linux, React, Django
{{% /resume/section %}}<!--- }}} -->
@@ -50,16 +63,13 @@ date="March 2025" show="true" %}}
integration issues in real-time.
- **Developed a full-stack web application with PostgreSQL database** to analyze NFT rarity rankings, increasing market research efficiency by 80%.
- **Translated user requests into technical features**, implementing real-time PostgreSQL-powered filters that improved usability for non-technical traders.
- **Debugged and optimized API performance** under
load, reducing latency by 50% and enabling **3,000+
concurrent users** to filter NFT data
seamlessly, addressing real-time customer usability
issues.
{{% /resume/project %}}
<!--- Rarity Surf }}} -->
<!--- {{{ Astronofty -->
{{% resume/project name="Astronofty"
url="https://github.com/Kevin-Mok/astronofty" languages="JavaScript, React, Solidity" date="Jan 2023"
show="true" %}}
@@ -73,45 +83,39 @@ show="true" %}}
{{% /resume/project %}}
<!--- AWS {{{ -->
<!--- }}} Astronofty -->
{{% resume/project name="AWS Server"
url="https://kevin-mok.com/server/" languages="AWS, Kubernetes, Docker, Terraform" date="May 2024" show="true" %}}
<!--- {{{ Kanban -->
- **Deployed and maintained multiple web applications**
using **Docker Compose** on **AWS EC2 Debian/Linux servers**,
ensuring consistent environments for applications handling
**over 2,000+ monthly requests**.
- **Automated AWS infrastructure provisioning** by writing
**Terraform** files to deploy AWS EC2 instances and Docker
containers, **accelerating deployment times by 80%** and
providing an easily reproducible infrastructure setup.
{{% resume/project name="Kanban Calendar"
url="https://github.com/Kevin-Mok/astronofty"
languages="TypeScript, JavaScript, React, Next.js" date="Feb 2025"
show="true" %}}
- **Resolved UI bugs and cross-device compatibility
issues**, contributing documentation for consistent
reproduction and team-wide fixes.
- **Built and maintained a [responsive calendar interface](https://kanban-calendar-lake.vercel.app/)**,
enhancing productivity for users managing personal and
professional tasks.
{{% /resume/project %}}
<!--- AWS }}} -->
<!--- }}} Kanban -->
{{% /resume/section %}}<!--- }}} -->
{{% resume/section skills %}}<!--- {{{ -->
- **IT Support Skills**: Tier 1/2 Troubleshooting, Incident
Response, Jira, Microsoft 365, VPN, Log Analysis, Knowledge Base Writing, Root Cause
Investigation
- **Customer Support**: Cross-team Collaboration,
Communication, User Training, Documentation
- **Programming Languages**: Python, Go, JavaScript,
TypeScript
- **Web Development**: PostgreSQL, Linux, React, Django
{{% /resume/section %}}<!--- }}} -->
{{% resume/section education %}}<!--- {{{ -->
{{% resume/education name="University of Toronto (St. George)"
title="Computer Science Specialist — 3.84 GPA (CS). Graduated with High Distinction." date="2019 — 2024" %}}
- **Relevant Coursework**: Computer Networking, Databases, Operating Systems
{{% /resume/section %}}<!--- }}} -->
{{% resume/section "Referral" %}}<!--- {{{ -->
{{% resume/references %}}
{{% /resume/section %}}<!--- }}} -->

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@@ -1,10 +1,5 @@
<div class="references">
<span>
See my LinkedIn for
<a href="https://www.linkedin.com/in/kev-mok/details/recommendations/?detailScreenTabIndex=0"
target="_blank">
references</a> from my
Red Hat managers/mentee, a startup client and a graduate
student mentor.
Referred to job by Stephanie Te (stephanie.te@verisk.com).
</span>
</div>