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resume-cal
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latex-resu
| Author | SHA1 | Date | |
|---|---|---|---|
| 00dd6b77e9 |
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.gitignore
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@@ -4,7 +4,6 @@ resources/_gen/
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themes/base16*
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themes/base16*
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*.pdf
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*.pdf
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*p*.md
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commit-msg.txt
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commit-msg.txt
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.hugo_build.lock
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.hugo_build.lock
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@@ -104,7 +104,7 @@ body {
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background-color: $background-color;
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background-color: $background-color;
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color: $color;
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color: $color;
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// line-height: 1.5;
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// line-height: 1.5;
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line-height: 1.59;
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line-height: 1.57;
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// font-size: 100%;
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// font-size: 100%;
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// font-size: 15px;
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// font-size: 15px;
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font-size: 17px;
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font-size: 17px;
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@@ -578,7 +578,7 @@ header {// {{{
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// }
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// }
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}// }}}
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}// }}}
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h2 {// {{{
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h2 {// {{{
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//color: $base-orange;
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color: $base-orange;
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margin-top: .5rem;
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margin-top: .5rem;
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font-size: 1em;
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font-size: 1em;
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@@ -639,25 +639,15 @@ header {// {{{
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}
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}
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.project-header {
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.project-header {
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display: flex;
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// margin-bottom: .6em;
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align-items: baseline;
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// margin-bottom: .1em;
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justify-content: space-between;
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margin-bottom: 5px;
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margin-bottom: 5px;
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}
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}
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.project-date {
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margin-left: 1em;
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}
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.project-title {
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.project-title {
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// color: $base-blue;
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color: black;
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display: inline;
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display: inline;
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margin-right: 0.5em;
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}
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.project-title span {
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display: inline;
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margin-left: 0.5em;
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font-weight: normal;
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}
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}
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.project-link {
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.project-link {
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@@ -719,10 +709,8 @@ header {// {{{
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}
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}
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.languages {
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.languages {
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font-weight: normal;
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// font-style: italic;
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font-style: normal;
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// font-size: .9em;
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margin-left: 0.5em;
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color: $base03;
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}
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}
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.institution {
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.institution {
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@@ -752,8 +740,6 @@ header {// {{{
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&.letter {
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&.letter {
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margin-top: 2em;
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margin-top: 2em;
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margin-left: 2em;
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margin-right: 2em;
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line-height: 1.5em;
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line-height: 1.5em;
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img {
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img {
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@@ -768,8 +754,6 @@ header {// {{{
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p {
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p {
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margin-bottom: 1em;
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margin-bottom: 1em;
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font-size: 25px;
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line-height: 1.5em;
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}
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}
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.no-line-spacing {
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.no-line-spacing {
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@@ -1196,8 +1180,3 @@ pre { background: #2d2d2d; color: #f2f0ec }
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// }}} Pygments //
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// }}} Pygments //
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@media print {
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.resume, body { font-size: 13pt; line-height: 1.5; }
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.resume li { margin-bottom: 2pt !important; }
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.resume h2, .resume .section__title { margin: 6pt 0 2pt !important; }
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}
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@@ -3,70 +3,112 @@ title: "Resume"
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date: 2019-02-11T07:50:51-05:00
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date: 2019-02-11T07:50:51-05:00
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draft: false
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draft: false
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||||||
---
|
---
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{{% resume/section "Work Experience" %}}<!--- {{{ -->
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{{% resume/section "Summary" %}}
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{{% resume/work-experience name="Red Hat"
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**Customer-focused call centre** professional with **Tier 1/2 support**
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title="Cloud/Software Engineer Intern" languages="Kubernetes, GoLang, Jenkins" date="May 2020 — Aug 2021" %}}
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||||||
experience, **de-escalation**, and **clear communication**. Improves
|
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||||||
**first-response**, reduces **escalations**, and shortens **resolution times**
|
|
||||||
across **high-volume phone/chat/email** queues. Strong **documentation habits**
|
|
||||||
and **plain-language** explanations for non-technical users.
|
|
||||||
{{% /resume/section %}}
|
|
||||||
|
|
||||||
{{% resume/section "Work Experience" %}}
|
- **Reduced deployment time by 66%** by implementing a
|
||||||
|
[solution](https://github.com/apache/incubator-kie-kogito-operator/commit/175a6356c5474f2360ccb8ae835e0b9b2d653cf1) for deploying locally-compiled binaries onto
|
||||||
|
Kubernetes/OpenShift via command-line, **cutting average
|
||||||
|
deployment times from 45 minutes to 15 minutes**.
|
||||||
|
(**Kubernetes/GoLang** used for this and three below).
|
||||||
|
- **Eliminated 80% of manual configuration errors** by enabling
|
||||||
|
the Kubernetes operator to automatically fetch data from
|
||||||
|
deployed services and update configurations, **deprecating
|
||||||
|
legacy startup scripts and reducing overall startup time
|
||||||
|
by 40%**.
|
||||||
|
- **Improved application stability** by introducing startup
|
||||||
|
probes for legacy applications with longer boot times,
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||||||
|
**resulting in a 50% reduction in startup-related failures
|
||||||
|
and downtime during production launches**.
|
||||||
|
- **Enhanced system reliability** by refactoring probes to
|
||||||
|
[assign default values](https://github.com/apache/incubator-kie-kogito-operator/commit/af4977af228ec8648be28779259d4552246b656f) dynamically based on deployed YAML
|
||||||
|
files and fixing reconciliation issues, **increasing probe accuracy by 30%** and preventing misconfigurations.
|
||||||
|
- **Increased CI pipeline efficiency** by rewriting the
|
||||||
|
**Jenkins (Groovy)** [nightly pipeline](https://github.com/apache/incubator-kie-kogito-pipelines/commit/4c83f1aecdea2c1ba2796b79839a90d4083dce88) to run in a GitHub PR
|
||||||
|
environment, allowing for automated testing of all
|
||||||
|
team-submitted PRs prior to merging, **reducing manual
|
||||||
|
intervention by 60%**.
|
||||||
|
- **Increased project reproducibility** by taking initiative to
|
||||||
|
write a [reusable GitHub parameters file](https://github.com/apache/incubator-kie-kogito-pipelines/commit/4c83f1aecdea2c1ba2796b79839a90d4083dce88#diff-7d2c018dafbccec859077d19bf1ade53ec9c7649f235528ce89f5632b109f7e6) for the pipeline,
|
||||||
|
**enabling 100% reusability** and ensuring consistent pipeline
|
||||||
|
setups across different environments.
|
||||||
|
|
||||||
{{% resume/work-experience
|
{{% /resume/section %}}<!--- }}} -->
|
||||||
name="Red Hat"
|
|
||||||
title="Technical Support Engineer Intern (Tier 1/2)"
|
|
||||||
languages="Ticketing/Triage, De-escalation, Knowledge Base Writing"
|
|
||||||
date="Aug 2022 — Aug 2024"
|
|
||||||
%}}
|
|
||||||
|
|
||||||
- Delivered **Tier 1/2 frontline support** for CI/CD and Kubernetes issues via a ticket queue, improving **first-response time by 40%** through better triage and routing.
|
{{% resume/section projects %}}<!--- {{{ -->
|
||||||
- Performed **incident troubleshooting and root-cause analysis**; automated data capture/validation that resolved **80% of config errors** and **reduced downtime by 40%**.
|
|
||||||
- Wrote **clear, step-by-step knowledge-base articles** and troubleshooting flows that enabled Tier 1 to solve common probe issues, **cutting escalations by 30%**.
|
|
||||||
- Built a deployment **runbook** that standardized fixes and **reduced repeat contacts/tickets by 66%**; **shortened resolution time from 45 → 15 minutes**.
|
|
||||||
- Kept users informed with **concise status updates**, set expectations, and **de-escalated frustrated stakeholders** by focusing on next steps and time to resolution.
|
|
||||||
- Partnered with QA/DevOps to capture **root causes** of startup failures; implemented dynamic probes that **cut production launch issues by 50%**.
|
|
||||||
|
|
||||||
{{% resume/work-experience
|
<!--- Rarity Surf {{{ -->
|
||||||
name="Digital Goods Marketplace"
|
|
||||||
title="Owner–Operator (Customer Support & Sales)"
|
|
||||||
languages="Live Chat Support, Dispute Resolution, Sales Negotiation"
|
|
||||||
date="July 2025 — Present"
|
|
||||||
%}}
|
|
||||||
|
|
||||||
- Built and managed a **peer-to-peer e-commerce operation** reselling digital items; exceeded **$50,000+ gross merchandise
|
{{% resume/project name="Rarity Surf"
|
||||||
value**.
|
languages="Python, Django, JavaScript, React"
|
||||||
- Closed transactions and **middlemanned for high-value trades exceeding $5,000+ deals)** with **250+ verified vouches**, maintaining **5-star satisfaction** and **zero unresolved disputes**.
|
date="Oct 2021" show="true" %}}
|
||||||
- Handled **end-to-end operations and escrow**: sourcing, pricing, inventory, listings, secure payments and fulfillment.
|
|
||||||
- Implemented **fair-value pricing** and **bundle offers** to accelerate turnover and improve margins while reducing low-value inquiries.
|
|
||||||
- Standardized **ownership verification and middleman workflows** to mitigate **fraud/chargeback** risk on large trades.
|
|
||||||
- Tracked **P&L and cash flow**; reconciled payments and maintained records for auditability.
|
|
||||||
|
|
||||||
{{% /resume/section %}}
|
- **Developed a full-stack web application** to generate rarity
|
||||||
|
rankings for NFT's integrated with leading NFT
|
||||||
|
marketplace's (OpenSea) API,
|
||||||
|
enabling users to **quickly identify rare NFT's** and check
|
||||||
|
their listing status, **improving market research efficiency by 80%**.
|
||||||
|
- **Architected a robust Django (Python) [backend](https://github.com/Kevin-Mok/rarity-surf)** to fetch and process
|
||||||
|
NFT metadata from IPFS, store rarity rankings in
|
||||||
|
**PostgreSQL**, and serve the data via GraphQL API, **ensuring low-latency access and scaling to handle 2,000+ concurrent requests**.
|
||||||
|
|
||||||
{{% resume/section " Dev Projects" %}}
|
|
||||||
{{% resume/project name="Rarity Surf"
|
|
||||||
languages="User Support, Bug Reproduction"
|
|
||||||
date="Mar 2024 — Dec 2024" show="true" %}}
|
|
||||||
- Reproduced user issues and wrote **concise repro steps**, **known-issues
|
|
||||||
workarounds**, and **onboarding/troubleshooting snippets** that reduced
|
|
||||||
**repeat questions**, improved **first-contact resolution (FCR)**, and kept
|
|
||||||
user-facing docs in sync with shipped fixes.
|
|
||||||
{{% /resume/project %}}
|
{{% /resume/project %}}
|
||||||
{{% /resume/section %}}
|
|
||||||
|
|
||||||
{{% resume/section "Skills" %}}
|
<!--- Rarity Surf }}} -->
|
||||||
- **Customer Support & Call Centre:** Active listening, empathy,
|
|
||||||
de-escalation, written/verbal communication, ticket
|
<!--- {{{ Gobcog -->
|
||||||
triage/prioritization, **SLA awareness**, call/chat/email etiquette,
|
|
||||||
documentation & **KB** writing
|
{{% resume/project name="Discord Adventure Game"
|
||||||
- **Technical:** **Microsoft 365**, **VPN/log basics**, **Linux**;
|
url="https://github.com/Kevin-Mok/astronofty" languages="Python" date="Jan 2020"
|
||||||
- **Languages:** **English**, **Cantonese (fluent)**
|
show="true" %}}
|
||||||
{{% /resume/section %}}
|
|
||||||
|
- [**Redesigned item generation system**](https://github.com/Kevin-Mok/gobcog/pull/5) for open source Discord game
|
||||||
|
built with **Python**, replacing 83k-line static JSON files with dynamic item generation, achieving a **99% reduction** in file size and reducing memory usage by **85%**.
|
||||||
|
- **Implemented modular item components** to enable over **152,000 unique combinations**, improving gameplay diversity and item quality.
|
||||||
|
|
||||||
|
{{% /resume/project %}}
|
||||||
|
|
||||||
|
<!--- }}} Gobcog -->
|
||||||
|
|
||||||
|
<!--- Spotify Visualized {{{ -->
|
||||||
|
|
||||||
|
{{% resume/project name="Spotify Visualized"
|
||||||
|
url="https://github.com/Kevin-Mok/astronofty" languages="Python, Django" date="June 2019"
|
||||||
|
show="true" %}}
|
||||||
|
|
||||||
|
- **Built a [high-performance backend](https://github.com/Kevin-Mok/spotify-lib-vis)** in Python with Django,
|
||||||
|
utilizing Django ORM to model and manage user data
|
||||||
|
efficiently, processing over **10,000 tracks per library** via
|
||||||
|
the Spotify API.
|
||||||
|
- **Engineered and optimized database models** achieving a **50% reduction in query latency** on PostgreSQL
|
||||||
|
for core workflows through effective schema normalization.
|
||||||
|
|
||||||
|
{{% /resume/project %}}
|
||||||
|
|
||||||
|
<!--- Astronofty }}} -->
|
||||||
|
|
||||||
|
|
||||||
|
{{% /resume/section %}}<!--- }}} -->
|
||||||
|
|
||||||
|
{{% resume/section skills %}}<!--- {{{ -->
|
||||||
|
|
||||||
|
**Python**, **Django**, **JavaScript**, **React**, Node.js, PostgreSQL, MongoDB, Bash, **Git**, **Linux**, **Command Line**, Go(Lang), AWS, Kubernetes, Terraform, Docker (Compose), Jenkins, Groovy, Solidity, C
|
||||||
|
|
||||||
|
{{% /resume/section %}}<!--- }}} -->
|
||||||
|
|
||||||
|
{{% resume/section education %}}<!--- {{{ -->
|
||||||
|
|
||||||
{{% resume/section "Education" %}}
|
|
||||||
{{% resume/education name="University of Toronto (St. George)"
|
{{% resume/education name="University of Toronto (St. George)"
|
||||||
title="Computer Science Specialist — 3.84 GPA. Graduated with High Distinction."
|
title="Computer Science Specialist — 3.84 GPA (CS). Graduated with High Distinction." date="2019 — 2024" %}}
|
||||||
date="2020 — 2025" %}}
|
|
||||||
{{% /resume/section %}}
|
{{% /resume/section %}}<!--- }}} -->
|
||||||
|
|
||||||
|
{{% resume/section "References" %}}<!--- {{{ -->
|
||||||
|
|
||||||
|
{{% resume/references %}}
|
||||||
|
|
||||||
|
{{% /resume/section %}}<!--- }}} -->
|
||||||
|
|
||||||
|
<!-- vim: fdm=marker -->
|
||||||
|
|||||||
@@ -1,39 +0,0 @@
|
|||||||
# ME Sniper
|
|
||||||
write me a resume section similar to this (just a bit longer) for a web dev resume based on the points after with made up statistics
|
|
||||||
|
|
||||||
## Old
|
|
||||||
- **Developed a full-stack web application** to generate rarity
|
|
||||||
rankings for NFT's integrated with leading NFT
|
|
||||||
marketplace's (OpenSea) API,
|
|
||||||
enabling users to **quickly identify rare NFT's** and check
|
|
||||||
their listing status, **improving market research efficiency by 80%**.
|
|
||||||
- **Architected a robust Django (Python) [backend](https://github.com/Kevin-Mok/rarity-surf)** to fetch and process
|
|
||||||
NFT metadata from IPFS, store rarity rankings in
|
|
||||||
**PostgreSQL**, and serve the data via GraphQL API, **ensuring low-latency access and scaling to handle 2,000+ concurrent requests**.
|
|
||||||
- **Developed a dynamic React (Javascript)
|
|
||||||
[frontend](https://github.com/Kevin-Mok/rarity-surf-frontend)** using hooks to load
|
|
||||||
rarity data in real-time, styled with Tailwind for
|
|
||||||
mobile responsiveness, **improving user experience
|
|
||||||
and reducing frontend load times by 70%**.
|
|
||||||
|
|
||||||
## New
|
|
||||||
- Developed a full-stack web application to generate rarity rankings for NFT’s integrated with leading NFT marketplace’s (Magic
|
|
||||||
Eden) API, enabling users to quickly identify rare NFT’s and check their listing status, improving market research efficiency by 80%.
|
|
||||||
- fetch metadata from either IPFS or website in parallel processes to create rarity
|
|
||||||
rankings as soon as metadata revealed
|
|
||||||
- reverse engineered algorithm for rarity rankings for NFT's based on article from
|
|
||||||
marketplace about their in-house statistical rarity
|
|
||||||
ranking
|
|
||||||
- created Prisma schema for PostgreSQL for database to store NFT data
|
|
||||||
- Node.js backend with API endpoints to return NFT's based
|
|
||||||
on max rank/price along with rarest traits
|
|
||||||
- lowest prices for rarity percentile to see if good deal
|
|
||||||
- fetch all listings from leading marketplace (Magic Eden) to be
|
|
||||||
able to identify which rare NFT's are on sale and be able
|
|
||||||
to filter based on max price/filter
|
|
||||||
- store previous sales data to check whether a buy at rarity
|
|
||||||
percentile is a good deal
|
|
||||||
- React FE to dynamically load NFT's based on rarity
|
|
||||||
rank/price filter with ability to hide seen ones
|
|
||||||
- Discord bot to notify you when customizable profitable resale
|
|
||||||
opportunity comes up based on rarity level/price
|
|
||||||
@@ -52,41 +52,6 @@ date="Oct 2021" show="true" %}}
|
|||||||
|
|
||||||
<!--- Rarity Surf }}} -->
|
<!--- Rarity Surf }}} -->
|
||||||
|
|
||||||
<!--- Rarity Surf {{{ -->
|
|
||||||
|
|
||||||
{{% resume/project name="Rarity Surf (2)"
|
|
||||||
languages="Typescript, Node.js, React"
|
|
||||||
date="" show="true" %}}
|
|
||||||
|
|
||||||
- **Developed a full-stack web application** to generate
|
|
||||||
rarity rankings for NFT's, integrating with **leading
|
|
||||||
marketplace’s API** to enable users to quickly identify
|
|
||||||
rare NFT's and check their listing status, **improving
|
|
||||||
market research efficiency by 80%**.
|
|
||||||
- **Built a scalable Node.js backend** with REST API
|
|
||||||
endpoints to return NFTs based on customizable filters
|
|
||||||
such as max rank, price, and rarest traits. **Optimized
|
|
||||||
performance** to handle **3,000+ concurrent requests** by
|
|
||||||
implementing efficient data fetching and caching
|
|
||||||
mechanisms, ensuring low-latency access to NFT data.
|
|
||||||
- **Developed a dynamic React frontend** to load and display
|
|
||||||
NFT's in real-time based on user-defined filters to
|
|
||||||
streamline browsing. Styled the interface using **Tailwind
|
|
||||||
CSS** for a responsive and modern design, **reducing
|
|
||||||
frontend load times by 50%**.
|
|
||||||
- **Developed a Discord bot** to notify users of profitable
|
|
||||||
resale opportunities by leveraging historical sales data
|
|
||||||
to assess deal quality. This feature **increased user
|
|
||||||
engagement by 80%** and provided a seamless way for users
|
|
||||||
to stay updated on market opportunities.
|
|
||||||
- Designed and implemented a **PostgreSQL schema** for to
|
|
||||||
efficiently store NFT data, including metadata, rarity
|
|
||||||
scores, and historical sales data.
|
|
||||||
|
|
||||||
{{% /resume/project %}}
|
|
||||||
|
|
||||||
<!--- Rarity Surf }}} -->
|
|
||||||
|
|
||||||
<!--- Astronofty {{{ -->
|
<!--- Astronofty {{{ -->
|
||||||
|
|
||||||
{{% resume/project name="Astronofty"
|
{{% resume/project name="Astronofty"
|
||||||
@@ -177,6 +142,7 @@ url="https://kevin-mok.com/server/" languages="AWS, Kubernetes, Docker, Terrafor
|
|||||||
|
|
||||||
<!--- AWS 3 }}} -->
|
<!--- AWS 3 }}} -->
|
||||||
|
|
||||||
|
|
||||||
<!--- Astronofty (extended) {{{ -->
|
<!--- Astronofty (extended) {{{ -->
|
||||||
|
|
||||||
{{% resume/project name="Astronofty"
|
{{% resume/project name="Astronofty"
|
||||||
@@ -2,8 +2,9 @@
|
|||||||
<div class="row project-header">
|
<div class="row project-header">
|
||||||
<div class="col-8 text-left">
|
<div class="col-8 text-left">
|
||||||
<h2 class="project-title">
|
<h2 class="project-title">
|
||||||
{{ .Get "name" }} <span class="languages"><{{ .Get "languages" }}></span>
|
{{ .Get "name" }}
|
||||||
</h2>
|
</h2>
|
||||||
|
<span><{{ .Get "languages" }}></span>
|
||||||
</div>
|
</div>
|
||||||
<div class="col-4 text-right date">{{ .Get "date" }}</div>
|
<div class="col-4 text-right date">{{ .Get "date" }}</div>
|
||||||
</div>
|
</div>
|
||||||
|
|||||||
Submodule static/pdf updated: 8d6fbf315c...2acb4ee38c
Reference in New Issue
Block a user