Normal dashes

.gitignore

@@ -4,7 +4,7 @@ resources/_gen/
 themes/base16*
 
 *.pdf
-*p*.md
+*pt*
 
 commit-msg.txt
 .hugo_build.lock

assets/sass/main.scss

@@ -104,7 +104,7 @@ body {
   background-color: $background-color;
   color: $color;
   // line-height: 1.5;
-  line-height: 1.59;
+  line-height: 1.57;
   // font-size: 100%;
   // font-size: 15px;
   font-size: 17px;
@@ -578,7 +578,7 @@ header {// {{{
     // }
   }// }}}
   h2 {// {{{
-    //color: $base-orange;
+    color: $base-orange;
     margin-top: .5rem;
     font-size: 1em;
 
@@ -639,25 +639,15 @@ header {// {{{
       }
 
       .project-header {
-        display: flex;
-        align-items: baseline;
-        justify-content: space-between;
+        // margin-bottom: .6em;
+        // margin-bottom: .1em;
         margin-bottom: 5px;
       }
 
-      .project-date {
-        margin-left: 1em;
-      }
-
       .project-title {
+        // color: $base-blue;
+        color: black;
         display: inline;
-        margin-right: 0.5em;
-      }
-
-      .project-title span {
-        display: inline;
-        margin-left: 0.5em;
-        font-weight: normal;
       }
 
       .project-link {
@@ -719,10 +709,8 @@ header {// {{{
   }
 
   .languages {
-    font-weight: normal;
-    font-style: normal;
-    margin-left: 0.5em;
-    color: $base03;
+    // font-style: italic;
+    // font-size: .9em;
   }
 
   .institution {

content/resume/_index.md

@@ -3,60 +3,129 @@ title: "Resume"
 date: 2019-02-11T07:50:51-05:00
 draft: false
 ---
+{{% resume/section projects %}}<!--- {{{ -->
 
-{{% resume/section "Summary" %}}
-Customer-focused Technical Support professional (Tier 1/2) with strong de-escalation and clear communication skills, and a track record of faster first response, fewer escalations, and tighter SLAs. Comfortable handling high-throughput ticket queues, documenting fixes into KBs, and translating technical issues into plain language for non-technical users.
-{{% /resume/section %}}
+<!--- RBC AML {{{ -->
 
-{{% resume/section "Work Experience" %}}
+{{% resume/project name="AML Risk Analytics" 
+languages="Python, SQL, Tableau"  
+date="July 2025" show="true" %}}
 
-{{% resume/work-experience name="Red Hat"
-title="Technical Support Engineer Intern (Tier 1/2)"
-languages="Ticketing/Triage, Knowledge Base Writing, De-escalation"
-date="May 2023 — Aug 2024" %}}
-- Delivered **Tier 1/2 frontline support** for CI/CD & Kubernetes in a ticket queue; improved **first-response time by 40%** through better triage/routing.
-- Performed **incident troubleshooting and root-cause analysis**; automated data capture/validation that resolved **80% of config errors** and **reduced downtime by 40%**.
-- Wrote **step-by-step knowledge-base articles** and troubleshooting flows that enabled Tier 1 to solve common probe issues, **cutting escalations by 30%**.
-- Built a deployment **runbook** that standardized fixes and **reduced repeat contacts/tickets by 66%**; **shortened resolution from 45 → 15 minutes**.
-- Kept users informed with **concise status updates**, set expectations, and **de-escalated frustrated stakeholders** by focusing on next steps and time to resolution.
-- Documented fixes into **KBs/runbooks** for reuse.
-{{% /resume/work-experience %}}
+* Built an end-to-end AML simulation using **Python**, 
+  generating **9M+ records** across customers, 
+  transactions, and alerts to mimic real-world 
+  financial behavior and suspicious activity patterns.
+* Wrote advanced **SQL (CTEs + joins)** to classify 
+  **high-risk customers**, calculate alert counts, and 
+  filter transactions over the past 90 days with 
+  aggregated metrics.
+* Engineered a **risk scoring model** in Python 
+  using transaction thresholds and alert volume to 
+  classify customers as Elevated or Critical risk.
+* Designed **interactive Tableau dashboards** (Risk 
+  Heatmap, Alert Efficiency, Risk vs. Avg Amount) to 
+  visualize cross-country AML exposure and alert 
+  effectiveness.
+- **Developed KPI-ready metrics** (alert rate, avg USD 
+  exposure, transaction volume) to drive AML 
+  performance reporting and enable cross-country risk 
+  comparisons.
+- **Normalized multi-currency transaction data** to 
+  ensure consistent exposure calculations across USD, 
+  CAD, and EUR, supporting reliable AML metric 
+  aggregation.
 
-{{% resume/section "Web Dev & Support Projects" %}}
-
-{{% resume/project name="Rarity Surf"
-languages="User Support, Bug Reproduction"
-date="Mar 2025" show="true" %}}
-- Provided **real-time user support** for a live analytics app (triage → reprogram → fix → follow-up) across UI filtering and API errors.
-- **Translated user requests into fixes/features**, improving usability for non-technical traders; **reduced perceived latency by 50%** under load with targeted optimizations.
 {{% /resume/project %}}
 
-{{% resume/project name="Kanban Calendar"
-languages="Bug Reproduction, Troubleshooting Guide"
-date="Feb 2025" show="true" %}}
-- **Reproduced and resolved UI bugs** across devices; documented steps and **added a troubleshooting guide** for consistent fixes.
-- Built and maintained a **mobile-responsive calendar interface** that improved day-to-day task clarity for end users.
+<!--- RBC AML }}} -->
+
+<!--- Spotify Visualized {{{ -->
+
+{{% resume/project name="Spotify Visualized" 
+url="https://github.com/Kevin-Mok/astronofty" languages="Python, Django" date="June 2023" 
+show="true" %}}
+
+- **Built a high-performance Python backend** using 
+  Django and PostgreSQL to process 10K+ data records 
+  per user, optimizing ingestion pipelines via API 
+  integration and ORM modeling.
+- **Engineered normalized database schemas** to 
+  streamline query workflows, achieving a **50% 
+  reduction in PostgreSQL latency** for high-volume 
+  reporting tasks.
+- **Visualized user music libraries in Tableau**, 
+  creating dashboards that grouped tracks by **artist 
+  and genre**, enabling users to explore listening 
+  patterns and discover trends in their Spotify data.
+
 {{% /resume/project %}}
 
-{{% resume/project name="Astronofty"
-languages="Live Demo Support, Stakeholder Updates"
-date="Jan 2023" show="true" %}}
-- Supported a **live demo under time pressure**; handled rapid feedback and kept stakeholders aligned with “what’s fixed/next/ETA.”
+<!--- Spotify Visualized }}} -->
+
+<!--- Rarity Surf {{{ -->
+
+{{% resume/project name="Rarity Surf" 
+languages="Python, Django, JavaScript, React"  
+date="Oct 2022" show="true" %}}
+
+- **Built a full-stack reporting tool** using React, 
+  Django, and **PostgreSQL** to analyze 
+  structured/unstructured metadata from APIs, enabling 
+  real-time rarity scoring and improving insight 
+  delivery by **80%**.
+- **Optimized SQL query performance** within a 
+  Django-based pipeline, processing NFT ranking data at 
+  scale and exposing results via GraphQL with 
+  **low-latency response times under high concurrency 
+  (2,000+ queries)**.
+
 {{% /resume/project %}}
 
-{{% /resume/section %}}
+<!--- Rarity Surf }}} -->
 
-{{% resume/section "Skills" %}}
-**Call Centre & Customer Support:** Active Listening, De-escalation, Clear Communication, Ticket Triage, Documentation/KB Writing, Jira  
-**Technical Support:** Tier 1/2 Troubleshooting, Incident Response, Microsoft 365, Log Analysis, Root-Cause Investigation  
-**Languages:** English, Cantonese
-{{% /resume/section %}}
+{{% /resume/section %}}<!--- }}} -->
+
+{{% resume/section "Work Experience" %}}<!--- {{{ -->
+
+{{% resume/work-experience name="Red Hat" 
+title="Cloud/Software Engineer Intern" languages="Kubernetes, GoLang, Jenkins" date="May 2022 - Aug 2023" %}}
+
+- **Decreased manual configuration errors by 80%** by 
+  automating service discovery and dynamic config 
+  updates, aligning with AML goals of minimizing 
+  operational risk and improving data integrity.
+- **Enhanced CI pipeline reproducibility and 
+  performance** by rewriting the Jenkins nightly 
+  pipeline to support automated PR-level testing with 
+  reusable parameters, improving report consistency 
+  across environments.
+- **Collaborated cross-functionally** with developers 
+  and testers to maintain reliable infrastructure, 
+  echoing the AML role's emphasis on stakeholder 
+  partnership for building robust reporting systems.
+- **Improved system reliability** during production 
+  launches by implementing startup probes for legacy 
+  services, reducing downtime and enhancing stability 
+  for automated monitoring/reporting pipelines.
+- **Reduced reporting deployment time by 66%** by 
+  building a CLI-based solution to push compiled 
+  binaries directly into Kubernetes/Openshift clusters, 
+  accelerating turnaround for testing and data 
+  validation workflows.
+
+{{% /resume/section %}}<!--- }}} -->
+
+{{% resume/section skills %}}<!--- {{{ -->
+
+**Python**, **SQL**, **PostgreSQL**, **Tableau**, **MongoDB**, **JavaScript**, Django, **React**, Bash, **Git**, **Linux**, **Command Line**, Go(Lang), AWS, Kubernetes, Terraform, Docker (Compose), Jenkins, Groovy, Solidity, C  
+
+{{% /resume/section %}}<!--- }}} -->
+
+{{% resume/section education %}}<!--- {{{ -->
 
-{{% resume/section "Education" %}}
 {{% resume/education name="University of Toronto (St. George)"
-title="Computer Science Specialist — 3.84 GPA, High Distinction." date="2020 — 2025" %}}
-{{% /resume/education %}}
+title="Computer Science Specialist - 3.84 GPA (CS). Graduated with High Distinction." date="2019 - 2024" %}}
 
-{{% resume/section "Referral" %}}
-{{% resume/references %}}
-{{% /resume/section %}}
+{{% /resume/section %}}<!--- }}} -->
+
+<!-- vim: fdm=marker -->

content/resume/notes.md

@@ -1,39 +0,0 @@
-# ME Sniper
-write me a resume section similar to this (just a bit longer) for a web dev resume based on the points after with made up statistics
-
-## Old
-- **Developed a full-stack web application** to generate rarity 
-  rankings for NFT's integrated with leading NFT 
-  marketplace's (OpenSea) API, 
-  enabling users to **quickly identify rare NFT's** and check 
-  their listing status, **improving market research efficiency by 80%**.
-- **Architected a robust Django (Python) [backend](https://github.com/Kevin-Mok/rarity-surf)** to fetch and process 
-  NFT metadata from IPFS, store rarity rankings in 
-  **PostgreSQL**, and serve the data via GraphQL API, **ensuring low-latency access and scaling to handle 2,000+ concurrent requests**.
-- **Developed a dynamic React (Javascript) 
-  [frontend](https://github.com/Kevin-Mok/rarity-surf-frontend)** using hooks to load 
-  rarity data in real-time, styled with Tailwind for 
-  mobile responsiveness, **improving user experience 
-  and reducing frontend load times by 70%**.
-
-## New
-- Developed a full-stack web application to generate rarity rankings for NFT’s integrated with leading NFT marketplace’s (Magic 
-  Eden) API, enabling users to quickly identify rare NFT’s and check their listing status, improving market research efficiency by 80%.
-- fetch metadata from either IPFS or website in parallel processes to create rarity 
-  rankings as soon as metadata revealed
-- reverse engineered algorithm for rarity rankings for NFT's based on article from 
-  marketplace about their in-house statistical rarity 
-  ranking
-- created Prisma schema for PostgreSQL for database to store NFT data
-- Node.js backend with API endpoints to return NFT's based 
-  on max rank/price along with rarest traits
-  - lowest prices for rarity percentile to see if good deal
-- fetch all listings from leading marketplace (Magic Eden) to be 
-  able to identify which rare NFT's are on sale and be able 
-  to filter based on max price/filter
-- store previous sales data to check whether a buy at rarity 
-  percentile is a good deal
-- React FE to dynamically load NFT's based on rarity 
-  rank/price filter with ability to hide seen ones
-- Discord bot to notify you when customizable profitable resale 
-  opportunity comes up based on rarity level/price

content/resume/old.txt

@@ -52,41 +52,6 @@ date="Oct 2021" show="true" %}}
 
 <!--- Rarity Surf }}} -->
 
-<!--- Rarity Surf {{{ -->
-
-{{% resume/project name="Rarity Surf (2)" 
-languages="Typescript, Node.js, React"  
-date="" show="true" %}}
-
-- **Developed a full-stack web application** to generate 
-  rarity rankings for NFT's, integrating with **leading 
-  marketplace’s API** to enable users to quickly identify 
-  rare NFT's and check their listing status, **improving 
-  market research efficiency by 80%**.
-- **Built a scalable Node.js backend** with REST API 
-  endpoints to return NFTs based on customizable filters 
-  such as max rank, price, and rarest traits. **Optimized 
-  performance** to handle **3,000+ concurrent requests** by 
-  implementing efficient data fetching and caching 
-  mechanisms, ensuring low-latency access to NFT data.
-- **Developed a dynamic React frontend** to load and display 
-  NFT's in real-time based on user-defined filters to
-  streamline browsing. Styled the interface using **Tailwind 
-  CSS** for a responsive and modern design, **reducing 
-  frontend load times by 50%**.  
-- **Developed a Discord bot** to notify users of profitable 
-  resale opportunities by leveraging historical sales data 
-  to assess deal quality. This feature **increased user 
-  engagement by 80%** and provided a seamless way for users 
-  to stay updated on market opportunities.  
-- Designed and implemented a **PostgreSQL schema** for to 
-  efficiently store NFT data, including metadata, rarity 
-  scores, and historical sales data.  
-
-{{% /resume/project %}}
-
-<!--- Rarity Surf }}} -->
-
 <!--- Astronofty {{{ -->
 
 {{% resume/project name="Astronofty" 
@@ -177,6 +142,7 @@ url="https://kevin-mok.com/server/" languages="AWS, Kubernetes, Docker, Terrafor
 
 <!--- AWS 3 }}} -->
 
+
 <!--- Astronofty (extended) {{{ -->
 
 {{% resume/project name="Astronofty" 

layouts/partials/base/header.html

@@ -24,7 +24,6 @@
 <link rel="stylesheet" type="text/css"
     href="https://cdn.jsdelivr.net/gh/dreampulse/computer-modern-web-font@master/fonts.css">
 <link rel="stylesheet" href="{{ "css/style.css" | relURL }}" type="text/css">
-<link rel="stylesheet" href="{{ "css/print.css" | relURL }}" media="print">
 {{ $main_sass := resources.Get "sass/main.scss" }}
 {{ $main_style := $main_sass | resources.ToCSS }}
 <link rel="stylesheet" href="{{ $main_style.RelPermalink }}" type="text/css">

layouts/shortcodes/resume/project.html

@@ -2,8 +2,9 @@
   <div class="row project-header">
     <div class="col-8 text-left">
         <h2 class="project-title">
-          {{ .Get "name" }} <span class="languages">&lt;{{ .Get "languages" }}&gt;</span>
+          {{ .Get "name" }}
         </h2>
+        <span><{{ .Get "languages" }}></span>
     </div>
     <div class="col-4 text-right date">{{ .Get "date" }}</div>
   </div>

layouts/shortcodes/resume/references.html

@@ -1,5 +1,10 @@
 <div class="references">
   <span>
-    Referred to job by Stephanie Te (stephanie.te@verisk.com).
+    See my LinkedIn for 
+    <a href="https://www.linkedin.com/in/kev-mok/details/recommendations/?detailScreenTabIndex=0"
+      target="_blank">
+    references</a> from my
+    Red Hat managers/mentee, a startup client and a graduate
+    student mentor.
   </span>
 </div>

static/css/print.css

@@ -1,71 +0,0 @@
-/* static/css/print.css */
-@media print {
-  /* A little more vertical room on the page */
-  @page { size: A4; margin: 10mm 12mm; }
-
-  /* Make the whole resume slightly denser but readable */
-  .resume, body { font-size: 11pt; line-height: 1.25; }
-
-  /* === SKILLS SECTION FIXES === */
-  /* Stop clipping and let content wrap/flow */
-  .section--skills,
-  .resume .section--skills,
-  [data-section-title="Skills"] {
-    max-height: none !important;
-    overflow: visible !important;
-    break-inside: avoid-page;
-    page-break-inside: avoid;
-  }
-
-  /* If the theme uses multi-columns for skills, collapse to 1 for print */
-  .section--skills ul,
-  [data-section-title="Skills"] ul {
-    columns: 1 !important;
-    -webkit-columns: 1 !important;
-    column-gap: 0 !important;
-  }
-
-  /* Ensure list items/tags wrap cleanly and never get cut off */
-  .section--skills li,
-  [data-section-title="Skills"] li,
-  .section--skills .tag,
-  .section--skills .tags .tag {
-    white-space: normal !important;
-    word-break: normal;
-    overflow-wrap: anywhere;
-    break-inside: avoid;
-    margin-bottom: 1.5mm;
-  }
-
-  /* Tighten vertical padding in sections to gain a line or two */
-
-
-  /* Micro-tighten text to save ~1 line */
-  .resume, body { 
-    font-size: 11pt; 
-    line-height: 1.22; /* was 1.25 */
-  }
-
-  /* Reduce space around lists */
-  .resume ul { margin-top: 0 !important; margin-bottom: 1.5mm !important; }
-  .resume li { margin-bottom: 1mm !important; }
-
-  /* Optional: shrink Skills section a touch more */
-  .section--skills li { margin-bottom: 1mm !important; }
-  .resume .section { padding-top: 3mm !important; padding-bottom: 3mm !important; }
-
-  /*@media print {*/
-    /*@page { size: A4; margin: 11.75mm 12mm; } [> was 10mm 12mm <]*/
-  /*}*/
-
-  @media print {
-    /* fit-to-one-page nudges */
-    @page { size: A4; margin: 9mm 10mm; }                /* was ~10–12mm */
-    .resume, body { font-size: 10.75pt; line-height: 1.22; }  /* was 11pt / 1.25 */
-
-    /* tighten vertical whitespace */
-    h2, h3 { margin-top: 6px; margin-bottom: 4px; }
-    .resume li { margin-bottom: 2px; }                   /* list spacing */
-    .resume section { margin-top: 8px; }                 /* section gap */
-  }
-}