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Author SHA1 Message Date
cc9d68081c Improve Rarity Surf 2024-10-09 10:51:46 -04:00
10 changed files with 111 additions and 253 deletions

1
.gitignore vendored
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@@ -4,7 +4,6 @@ resources/_gen/
themes/base16*
*.pdf
*p*.md
commit-msg.txt
.hugo_build.lock

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@@ -104,7 +104,7 @@ body {
background-color: $background-color;
color: $color;
// line-height: 1.5;
line-height: 1.59;
line-height: 1.57;
// font-size: 100%;
// font-size: 15px;
font-size: 17px;
@@ -578,7 +578,7 @@ header {// {{{
// }
}// }}}
h2 {// {{{
//color: $base-orange;
color: $base-orange;
margin-top: .5rem;
font-size: 1em;
@@ -639,25 +639,15 @@ header {// {{{
}
.project-header {
display: flex;
align-items: baseline;
justify-content: space-between;
// margin-bottom: .6em;
// margin-bottom: .1em;
margin-bottom: 5px;
}
.project-date {
margin-left: 1em;
}
.project-title {
// color: $base-blue;
color: black;
display: inline;
margin-right: 0.5em;
}
.project-title span {
display: inline;
margin-left: 0.5em;
font-weight: normal;
}
.project-link {
@@ -719,10 +709,8 @@ header {// {{{
}
.languages {
font-weight: normal;
font-style: normal;
margin-left: 0.5em;
color: $base03;
// font-style: italic;
// font-size: .9em;
}
.institution {
@@ -752,8 +740,6 @@ header {// {{{
&.letter {
margin-top: 2em;
margin-left: 2em;
margin-right: 2em;
line-height: 1.5em;
img {
@@ -768,8 +754,6 @@ header {// {{{
p {
margin-bottom: 1em;
font-size: 25px;
line-height: 1.5em;
}
.no-line-spacing {
@@ -1196,8 +1180,3 @@ pre { background: #2d2d2d; color: #f2f0ec }
// }}} Pygments //
@media print {
.resume, body { font-size: 13pt; line-height: 1.5; }
.resume li { margin-bottom: 2pt !important; }
.resume h2, .resume .section__title { margin: 6pt 0 2pt !important; }
}

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@@ -3,59 +3,102 @@ title: "Resume"
date: 2019-02-11T07:50:51-05:00
draft: false
---
{{% resume/section "Work Experience" %}}<!--- {{{ -->
{{% resume/section "Summary" %}}
Customer-focused call centre professional with Tier 1/2 support experience, de-escalation, and clear communication. Improves first-response, reduces escalations, and shortens resolution times across high-volume phone/chat/email queues. Strong documentation habits and plain-language explanations for non-technical users.
{{% /resume/section %}}
{{% resume/work-experience name="Red Hat"
title="Cloud/Software Engineer Intern" languages="Kubernetes, GoLang, Jenkins" date="May 2020 — Aug 2021" %}}
{{% resume/section "Work Experience" %}}
- **Reduced deployment time by 66%** by implementing a
[solution](https://github.com/apache/incubator-kie-kogito-operator/commit/175a6356c5474f2360ccb8ae835e0b9b2d653cf1) for deploying locally-compiled binaries onto
Kubernetes/OpenShift via command-line, **cutting average
deployment times from 45 minutes to 15 minutes**.
(**Kubernetes/GoLang** used for this and three below).
- **Eliminated 80% of manual configuration errors** by enabling
the Kubernetes operator to automatically fetch data from
deployed services and update configurations, **deprecating
legacy startup scripts and reducing overall startup time
by 40%**.
- **Improved application stability** by introducing startup
probes for legacy applications with longer boot times,
**resulting in a 50% reduction in startup-related failures
and downtime during production launches**.
- **Enhanced system reliability** by refactoring probes to
[assign default values](https://github.com/apache/incubator-kie-kogito-operator/commit/af4977af228ec8648be28779259d4552246b656f) dynamically based on deployed YAML
files and fixing reconciliation issues, **increasing probe
accuracy by 30%** and preventing misconfigurations.
- **Increased CI pipeline efficiency** by rewriting the
**Jenkins (Groovy)** [nightly pipeline](https://github.com/apache/incubator-kie-kogito-pipelines/commit/4c83f1aecdea2c1ba2796b79839a90d4083dce88) to run in a GitHub PR
environment, allowing for automated testing of all
team-submitted PRs prior to merging, **reducing manual
intervention by 60%**.
- **Demonstrated leadership and collaboration** by actively
contributing to **Agile** sprint planning in a 12-member team,
driving improvement in sprint velocity through
optimized task delegation and idea generation.
- **Increased project reproducibility** by taking initiative to
write a [reusable GitHub parameters file](https://github.com/apache/incubator-kie-kogito-pipelines/commit/4c83f1aecdea2c1ba2796b79839a90d4083dce88#diff-7d2c018dafbccec859077d19bf1ade53ec9c7649f235528ce89f5632b109f7e6) for the pipeline,
**enabling 100% reusability** and ensuring consistent pipeline
setups across different environments.
- **Streamlined developer onboarding** by authoring
comprehensive [project documentation](https://github.com/apache/incubator-kie-kogito-operator/blob/1534c03d1d26bec08a16608a775782bf8b305de9/docs/GUIDE_FOR_KOGITO_DEVS.md) and mentoring an
incoming intern, **reducing onboarding time by 50%** and
enhancing new team members' productivity within their
first sprint.
{{% resume/work-experience
name="Digital Goods Marketplace"
title="OwnerOperator (Customer Support & Sales)"
languages="Live Chat Support, Dispute Resolution, Sales Negotiation"
date="July 2025 — Present"
%}}
{{% /resume/section %}}<!--- }}} -->
- Built and managed a **peer-to-peer e-commerce operation** reselling digital items; exceeded **$50,000+ gross merchandise
value**.
- Closed transactions and **middlemanned for high-value trades exceeding $5,000+ deals)** with **250+ verified vouches**, maintaining **5-star satisfaction** and **zero unresolved disputes**.
- Handled **end-to-end operations and escrow**: sourcing, pricing, inventory, listings, secure payments and fulfillment.
- Implemented **fair-value pricing** and **bundle offers** to accelerate turnover and improve margins while reducing low-value inquiries.
- Standardized **ownership verification and middleman workflows** to mitigate **fraud/chargeback** risk on large trades.
- Tracked **P&L and cash flow**; reconciled payments and maintained records for auditability.
{{% resume/section projects %}}<!--- {{{ -->
{{% resume/work-experience
name="Red Hat"
title="Technical Support Engineer Intern (Tier 1/2)"
languages="Ticketing/Triage, De-escalation, Knowledge Base Writing"
date="Aug 2022 — Aug 2024"
%}}
<!--- Rarity Surf {{{ -->
- Delivered **Tier 1/2 frontline support** for CI/CD and Kubernetes issues via a ticket queue, improving **first-response time by 40%** through better triage and routing.
- Performed **incident troubleshooting and root-cause analysis**; automated data capture/validation that resolved **80% of config errors** and **reduced downtime by 40%**.
- Wrote **clear, step-by-step knowledge-base articles** and troubleshooting flows that enabled Tier 1 to solve common probe issues, **cutting escalations by 30%**.
- Built a deployment **runbook** that standardized fixes and **reduced repeat contacts/tickets by 66%**; **shortened resolution time from 45 → 15 minutes**.
- Kept users informed with **concise status updates**, set expectations, and **de-escalated frustrated stakeholders** by focusing on next steps and time to resolution.
- Partnered with QA/DevOps to capture **root causes** of startup failures; implemented dynamic probes that **cut production launch issues by 50%**.
{{% resume/project name="Rarity Surf"
languages="Python, JavaScript, React, Django"
date="Oct 2021" show="true" %}}
{{% /resume/section %}}
- **Developed a full-stack web application** to generate rarity
rankings for NFT's integrated with OpenSea's API,
enabling users to **quickly identify rare NFT's** and check
their listing status, **improving market research efficiency by 80%**.
- **Reverse engineered a proprietary ranking algorithm** to
mirror the leading rarity ranking sites results,
**achieving 99.75% accuracy** by
utilizing data scraping techniques [with Selenium](https://github.com/Kevin-Mok/rarity-surf/blob/django/rarity_check/project/scrape.py),
increasing the platform's trustworthiness among users.
- **Optimized purchasing strategy** by leveraging the app to
frontrun competitors in purchasing top 0.5% rarity NFTs,
**boosting acquisition success rate by 90%** and allowing
users to gain a competitive edge in the marketplace.
- **Architected a robust Django (Python) [backend](https://github.com/Kevin-Mok/rarity-surf)** to fetch and process
NFT metadata from IPFS, store rarity rankings in
**PostgreSQL**, and serve the data via GraphQL API, **ensuring low-latency access and scaling to handle 2,000+ concurrent requests**.
- **Developed a dynamic React [frontend](https://github.com/Kevin-Mok/rarity-surf-frontend)** using hooks to load
rarity data in real-time, styled with Tailwind for
mobile responsiveness, **improving user experience
and reducing frontend load times by 70%**.
{{% resume/section "Web Dev Projects" %}}
{{% resume/project name="Rarity Surf" languages="User Support, Bug Reproduction" date="March 2024 — Dec 2024" show="true" %}}
- Reproduced user-reported issues; wrote **concise repro steps** and a **known-issues + workarounds** note to reduce repeat questions.
- Partnered with devs to **prioritize fixes** from impact-driven triage and shipped **onboarding/troubleshooting snippets** that cut new-user setup pings, improved first-contact resolution, and kept user-facing notes up to date.
{{% /resume/project %}}
{{% /resume/section %}}
{{% resume/section "Skills" %}}
- **Customer Support & Call Centre:** Active listening, empathy, de-escalation, clear written/verbal comms, ticket triage/prioritization, SLA awareness, call/chat/email etiquette, documentation & KB writing
- **Technical:** Microsoft 365, VPN/log basics, Linux basics
- **Languages:** English; **Cantonese (fluent)**
{{% /resume/section %}}
<!--- Rarity Surf }}} -->
{{% resume/section "Education" %}}
{{% resume/education name="University of Toronto (St. George)"
title="Computer Science Specialist — 3.84 GPA. Graduated with High Distinction."
date="2020 — 2025" %}}
{{% /resume/section %}}
{{% /resume/section %}}<!--- }}} -->
{{% resume/section skills %}}<!--- {{{ -->
**JavaScript**, **React**, **Python**, **Django**, Node.js, PostgreSQL, MongoDB, Bash, **Git**, **Linux**, **Command Line**, Go(Lang), AWS, Kubernetes, Terraform, Docker (Compose), Jenkins, Groovy, Solidity, C
{{% /resume/section %}}<!--- }}} -->
{{% resume/section education %}}<!--- {{{ -->
{{% resume/education name="University of Toronto"
title="Computer Science Specialist — 3.84 GPA (CS). Graduated with High Distinction." date="2019 — 2024" %}}
{{% /resume/section %}}<!--- }}} -->
{{% resume/section "References" %}}<!--- {{{ -->
{{% resume/references %}}
{{% /resume/section %}}<!--- }}} -->
<!-- vim: fdm=marker -->

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@@ -1,39 +0,0 @@
# ME Sniper
write me a resume section similar to this (just a bit longer) for a web dev resume based on the points after with made up statistics
## Old
- **Developed a full-stack web application** to generate rarity
rankings for NFT's integrated with leading NFT
marketplace's (OpenSea) API,
enabling users to **quickly identify rare NFT's** and check
their listing status, **improving market research efficiency by 80%**.
- **Architected a robust Django (Python) [backend](https://github.com/Kevin-Mok/rarity-surf)** to fetch and process
NFT metadata from IPFS, store rarity rankings in
**PostgreSQL**, and serve the data via GraphQL API, **ensuring low-latency access and scaling to handle 2,000+ concurrent requests**.
- **Developed a dynamic React (Javascript)
[frontend](https://github.com/Kevin-Mok/rarity-surf-frontend)** using hooks to load
rarity data in real-time, styled with Tailwind for
mobile responsiveness, **improving user experience
and reducing frontend load times by 70%**.
## New
- Developed a full-stack web application to generate rarity rankings for NFTs integrated with leading NFT marketplaces (Magic
Eden) API, enabling users to quickly identify rare NFTs and check their listing status, improving market research efficiency by 80%.
- fetch metadata from either IPFS or website in parallel processes to create rarity
rankings as soon as metadata revealed
- reverse engineered algorithm for rarity rankings for NFT's based on article from
marketplace about their in-house statistical rarity
ranking
- created Prisma schema for PostgreSQL for database to store NFT data
- Node.js backend with API endpoints to return NFT's based
on max rank/price along with rarest traits
- lowest prices for rarity percentile to see if good deal
- fetch all listings from leading marketplace (Magic Eden) to be
able to identify which rare NFT's are on sale and be able
to filter based on max price/filter
- store previous sales data to check whether a buy at rarity
percentile is a good deal
- React FE to dynamically load NFT's based on rarity
rank/price filter with ability to hide seen ones
- Discord bot to notify you when customizable profitable resale
opportunity comes up based on rarity level/price

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@@ -27,61 +27,14 @@
languages="Python, JavaScript, React, Django"
date="Oct 2021" show="true" %}}
- **Developed a full-stack web application** to generate rarity
rankings for NFT's integrated with OpenSea's API,
enabling users to **quickly identify rare NFT's** and check
their listing status, **improving market research efficiency by 80%**.
- **Reverse engineered a proprietary ranking algorithm** to
mirror the leading rarity ranking sites results,
**achieving 99.75% accuracy** by
utilizing data scraping techniques [with Selenium](https://github.com/Kevin-Mok/rarity-surf/blob/django/rarity_check/project/scrape.py),
increasing the platform's trustworthiness among users.
- **Optimized purchasing strategy** by leveraging the app to
frontrun competitors in purchasing top 0.5% rarity NFTs,
**boosting acquisition success rate by 90%** and allowing
users to gain a competitive edge in the marketplace.
- **Architected a robust Django (Python) [backend](https://github.com/Kevin-Mok/rarity-surf)** to fetch and process
NFT metadata from IPFS, store rarity rankings in
**PostgreSQL**, and serve the data via GraphQL API, **ensuring low-latency access and scaling to handle 2,000+ concurrent requests**.
- **Developed a dynamic React [frontend](https://github.com/Kevin-Mok/rarity-surf-frontend)** using hooks to load
rarity data in real-time, styled with Tailwind for
mobile responsiveness, **improving user experience
and reducing frontend load times by 70%**.
{{% /resume/project %}}
<!--- Rarity Surf }}} -->
<!--- Rarity Surf {{{ -->
{{% resume/project name="Rarity Surf (2)"
languages="Typescript, Node.js, React"
date="" show="true" %}}
- **Developed a full-stack web application** to generate
rarity rankings for NFT's, integrating with **leading
marketplaces API** to enable users to quickly identify
rare NFT's and check their listing status, **improving
market research efficiency by 80%**.
- **Built a scalable Node.js backend** with REST API
endpoints to return NFTs based on customizable filters
such as max rank, price, and rarest traits. **Optimized
performance** to handle **3,000+ concurrent requests** by
implementing efficient data fetching and caching
mechanisms, ensuring low-latency access to NFT data.
- **Developed a dynamic React frontend** to load and display
NFT's in real-time based on user-defined filters to
streamline browsing. Styled the interface using **Tailwind
CSS** for a responsive and modern design, **reducing
frontend load times by 50%**.
- **Developed a Discord bot** to notify users of profitable
resale opportunities by leveraging historical sales data
to assess deal quality. This feature **increased user
engagement by 80%** and provided a seamless way for users
to stay updated on market opportunities.
- Designed and implemented a **PostgreSQL schema** for to
efficiently store NFT data, including metadata, rarity
scores, and historical sales data.
- Web app to give rarity rankings to NFT's and check which are listed on the OpenSea marketplace using their API.
- Reverse engineered the ranking algorithm to match the
leading rarity ranking site's rankings ([scraped](https://github.com/Kevin-Mok/rarity-surf/blob/django/rarity_check/project/scrape.py) using
Selenium) with a **discrepancy of <0.25%**.
- Used app to frontrun purchases of **top 0.5%** rarity NFT's
against competing buyers.
- Wrote **Django (Python)** [backend](https://github.com/Kevin-Mok/rarity-surf) to fetch metadata from IPFS, store rarity rankings in PostgreSQL and serve rarity data using GraphQL.
- Wrote **React** [frontend](https://github.com/Kevin-Mok/rarity-surf-frontend) with hooks to dynamically load rarity data. Styled with Tailwind.
{{% /resume/project %}}
@@ -125,75 +78,6 @@ url="https://kevin-mok.com/server/" languages="AWS, Kubernetes, Docker, Terrafor
{{% /resume/project %}}
<!--- AWS }}} -->
<!--- AWS 2 {{{ -->
{{% resume/project name="AWS Server"
url="https://kevin-mok.com/server/" languages="AWS, Kubernetes, Docker, Terraform" date="May 2024" show="true" %}}
- **Deployed and maintained multiple web applications**
using **Docker Compose** on **AWS EC2 Debian/Linux servers**,
ensuring consistent environments for applications handling
**over 2,000+ monthly requests**.
- **Streamlined infrastructure management** by creating
Kubernetes manifest files to easily recreate server setups
with persistent storage, automatic restarts, and open
ports, **reducing the need for manual configuration**.
- **Automated AWS infrastructure provisioning** by writing
**Terraform** files to deploy **EC2** instances and Docker
containers, **accelerating deployment times by 80%** and
providing an easily reproducible infrastructure setup for
future projects.
- Improved web application accessibility and scalability by
configuring Amazon Route 53s DNS and NGINX to route
subdomains to individual web apps, enabling seamless
navigation between apps and reducing DNS resolution times
by 25%.
- Built a robust uptime monitoring system by writing a
JavaScript server script and setting up a systemd
service/timer to check and display page uptime every hour,
ensuring near real-time monitoring and reducing downtime
detection time by 85%.
{{% /resume/project %}}
<!--- AWS 2 }}} -->
<!--- AWS 3 {{{ -->
{{% resume/project name="AWS Server"
url="https://kevin-mok.com/server/" languages="AWS, Kubernetes, Docker, Terraform" date="May 2024" show="true" %}}
- **Deployed and maintained multiple web applications**
using **Docker Compose** on **AWS EC2 Debian/Linux servers**,
ensuring consistent environments for applications handling
**over 2,000+ monthly requests**.
- **Automated AWS infrastructure provisioning** by writing
**Terraform** files to deploy AWS EC2 instances and Docker
containers, **accelerating deployment times by 80%** and
providing an easily reproducible infrastructure setup.
{{% /resume/project %}}
<!--- AWS 3 }}} -->
<!--- Astronofty (extended) {{{ -->
{{% resume/project name="Astronofty"
url="https://github.com/Kevin-Mok/astronofty" languages="JavaScript, React, Solidity" date="Jan 2023"
show="true" %}}
- **Secured [2nd place](https://devpost.com/software/astronofty) overall out of 150+ teams** at UofTHacks
X, a 36-hour hackathon, for developing a blockchain-based
NFT marketplace app.
- **Built and optimized React (JavaScript) [components](https://github.com/Kevin-Mok/astronofty/tree/main/src/components)** to synchronously
upload images and metadata to IPFS, **enhancing user engagement by 40%** during the demo,
and ensuring real-time NFT data retrieval, achieving a **75% improvement in loading times**.
{{% /resume/project %}}
<!--- Astronofty }}} -->
<!--- {{{ Spotify Graphs -->
{{% resume/project name="Spotify Graphs"

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@@ -14,10 +14,3 @@
3. Used app to frontrun purchases of top 0.5% rarity NFTs against competing buyers.
4. Wrote Django (Python) backend to fetch metadata from IPFS, store rarity rankings in PostgreSQL and serve rarity data using GraphQL.
5. Wrote React frontend with hooks to dynamically load rarity data. Styled with Tailwind.
# AWS
1. Deployed various web apps using Docker (Compose) on an AWS EC2 Debian/Linux server.
2. Created Kubernetes manifest files to quickly recreate my server setup with persistent storage/restarts and open ports.
3. Created Terraform files to deploy an AWS EC2 instance and Docker containers.
4. Used Amazon Route 53s DNS and NGINX to route subdomains to each web application.
5. Wrote a JavaScript server script and systemd service/timer to display the uptime of my pages every hour.

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@@ -6,6 +6,7 @@
<footer>
<div class="container">
<!-- <span class="copyright">&copy; {{ .Site.LastChange.Year }} {{ .Site.Title }} - <a rel="license" href="http://creativecommons.org/licenses/by/4.0/">CC BY 4.0</a></span> -->
<div id="footer-row" class="row justify-content-center">
<span id="footer-content" class="name">
<span id="copyright" class="col-xs-6">

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@@ -2,8 +2,9 @@
<div class="row project-header">
<div class="col-8 text-left">
<h2 class="project-title">
{{ .Get "name" }} <span class="languages">&lt;{{ .Get "languages" }}&gt;</span>
{{ .Get "name" }}
</h2>
<span><{{ .Get "languages" }}></span>
</div>
<div class="col-4 text-right date">{{ .Get "date" }}</div>
</div>

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@@ -5,16 +5,13 @@
{{ .Get "name" }}
</p>
</div>
<div class="col text-right date">
{{ .Get "date" }}
</div>
<div class="col text-right date">{{ .Get "date" }}</div>
</div>
<!-- <span class="title"> -->
<span class="position">
{{ .Get "title" }}
</span>
{{ with .Get "languages" }}
<span class="languages">
{{ . }}
<{{ .Get "languages" }}>
</span>
{{ end }}
</div>