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Kevin Mok
2025-11-03 12:14:19 -05:00
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@@ -39,7 +39,7 @@ title="Owner–Operator (Customer Support & Sales)"
languages="Live Chat Support, Dispute Resolution, Sales Negotiation" languages="Live Chat Support, Dispute Resolution, Sales Negotiation"
date="Jul 2025 — Present" %}} date="Jul 2025 — Present" %}}
- Built and managed a **peer-to-peer e-commerce** operation reselling digital - Built and managed a **peer-to-peer e-commerce** operation reselling digital
items; exceeded **>$10,000 gross merchandise value (GMV)**. items; exceeded **>$15,000 gross merchandise value (GMV)**.
- Closed transactions with **100+ verified vouches**, maintaining **5-star - Closed transactions with **100+ verified vouches**, maintaining **5-star
satisfaction** and **0 unresolved disputes**. satisfaction** and **0 unresolved disputes**.
- Handled **end-to-end operations**: sourcing, pricing, inventory, listings, - Handled **end-to-end operations**: sourcing, pricing, inventory, listings,