From 0d2de22f864e3c9890ae67654152b96bc99e1fd4 Mon Sep 17 00:00:00 2001 From: Kevin Mok Date: Thu, 8 May 2025 13:32:10 -0400 Subject: [PATCH] Opta --- content/resume/_index.md | 54 +++++++++++------------ layouts/shortcodes/resume/references.html | 7 +-- static/pdf | 2 +- 3 files changed, 29 insertions(+), 34 deletions(-) diff --git a/content/resume/_index.md b/content/resume/_index.md index 790ad89..bb66801 100644 --- a/content/resume/_index.md +++ b/content/resume/_index.md @@ -12,6 +12,19 @@ title="Cloud/Software Engineer Intern" languages="Kubernetes, GoLang, Jenkins" d user-reported issues with CI/CD pipelines and Kubernetes environments, resulting in a **40% faster average response time**. +- **Authored clear, user-friendly documentation** that + translated complex technical processes into + step-by-step guides, **accelerating onboarding by + 50%** and enabling non-technical stakeholders to + self-serve. +- **Demonstrated leadership and collaboration** by actively + contributing to **Agile** sprint planning in a 12-member team, + driving improvement in sprint velocity through + optimized task delegation and idea generation. +- **Collaborated with QA and DevOps teams** to document + root causes of startup failures in legacy systems, + implementing dynamic probes that **cut production + launch issues by 50%**. - **Diagnosed and resolved 80% of configuration errors** in Kubernetes deployments by automating data fetching and validation, **reducing system downtime @@ -25,15 +38,15 @@ title="Cloud/Software Engineer Intern" languages="Kubernetes, GoLang, Jenkins" d through dynamic probe defaults and created knowledge base articles enabling Tier 1 support to resolve most probe issues independently. -- **Authored clear, user-friendly documentation** that - translated complex technical processes into - step-by-step guides, **accelerating onboarding by - 50%** and enabling non-technical stakeholders to - self-serve. -- **Collaborated with QA and DevOps teams** to document - root causes of startup failures in legacy systems, - implementing dynamic probes that **cut production - launch issues by 50%**. + +{{% /resume/section %}} + +{{% resume/section skills %}} + +- **Data Entry**: 120 WPM, Microsoft 365 (Office/Excel) +- **Customer Support**: Tier 1/2 Troubleshooting, Cross-team Collaboration, + Communication, Documentation +- **Programming**: Python, Go, JavaScript, TypeScript, AWS, PostgreSQL, Linux, React, Django {{% /resume/section %}} @@ -50,11 +63,6 @@ date="March 2025" show="true" %}} integration issues in real-time. - **Developed a full-stack web application with PostgreSQL database** to analyze NFT rarity rankings, increasing market research efficiency by 80%. - **Translated user requests into technical features**, implementing real-time PostgreSQL-powered filters that improved usability for non-technical traders. -- **Debugged and optimized API performance** under - load, reducing latency by 50% and enabling **3,000+ - concurrent users** to filter NFT data - seamlessly, addressing real-time customer usability - issues. {{% /resume/project %}} @@ -97,25 +105,17 @@ show="true" %}} {{% /resume/section %}} -{{% resume/section skills %}} - -- **IT Support Skills**: Tier 1/2 Troubleshooting, Incident - Response, Jira, Microsoft 365, VPN, Log Analysis, Knowledge Base Writing, Root Cause - Investigation -- **Customer Support**: Cross-team Collaboration, - Communication, User Training, Documentation -- **Programming Languages**: Python, Go, JavaScript, - TypeScript -- **Web Development**: PostgreSQL, Linux, React, Django - -{{% /resume/section %}} {{% resume/section education %}} {{% resume/education name="University of Toronto (St. George)" title="Computer Science Specialist — 3.84 GPA (CS). Graduated with High Distinction." date="2019 — 2024" %}} -- **Relevant Coursework**: Computer Networking, Databases, Operating Systems +{{% /resume/section %}} + +{{% resume/section "Referral" %}} + +{{% resume/references %}} {{% /resume/section %}} diff --git a/layouts/shortcodes/resume/references.html b/layouts/shortcodes/resume/references.html index 3402e88..930b090 100644 --- a/layouts/shortcodes/resume/references.html +++ b/layouts/shortcodes/resume/references.html @@ -1,10 +1,5 @@
- See my LinkedIn for - - references from my - Red Hat managers/mentee, a startup client and a graduate - student mentor. + Referred to job by Stephanie Te (stephanie.te@verisk.com).
diff --git a/static/pdf b/static/pdf index b5d5360..c29fac9 160000 --- a/static/pdf +++ b/static/pdf @@ -1 +1 @@ -Subproject commit b5d5360bdb959f8b81461b7d5a29b7c6edcdc47f +Subproject commit c29fac97cbcaa5a37828ded93437c309692a5f10